In addition to teaching through TRU, I am currently working towards earning a degree in Health Administration online through Athabasca University. This online learning experience has given me some valuable insight. Each course I take is slightly different in the way it is organized and facilitated. To me, what stands out the most in an effective course is organization and cohesiveness. Classes that are clearly outlined, organized and well structured help students clearly understand what is expected in the course. There must be a sense of consistency between the outline, the assignments and learning activities. Lesson notes should always agree with the learning materials and never contradict or confuse the information.
One class I took recently was a struggle for me. I found myself venting to friends and family about how frustrating the class was. While the information presented was relatively simple, the way it was presented was disorganized and often contradicted itself. There were many mistakes in answer keys for learning activities, the textbook sometimes contradicted the class notes. As an online learner, I felt confused for much of the time and second-guessing myself often. This translated to a feeling of being alone in my studies and even made me hesitate to reach out to the facilitator.
The contrast between a well organized course and a poorly organized one is huge. Organization and cohesiveness gives the feeling of a supportive environment. It is easy for students to ask questions in a well organized course. I wish I could take that class again in a different learning environment!